Hotel Front Desk Attendant

About the role

Candlewood Suites Billings West is a brand-new extended-stay hotel serving the Billings, Montana community. We provide the tools and training to help you achieve your hospitality career goals.

Responsibilities

• Delegate housekeeping, security, and service requests
• Respond to guest inquiries and resolve guest complaints
• Process reservations and check-ins
• Other front desk agent duties as required
• Ensure all guests feel they are having an exceptional experience at the property
• Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager

Qualifications

• Great communications and excellent customer service skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Some college is preferred but a high school diploma or equivalent is required
• Proficiency with computers is required; experience with reservation and accounting software is desired

Requirements

Must be able to work 3 pm-11 pm Wednesday - Sunday.

Pay

$14 - $15 hourly

Schedule

3 pm-11 pm Wednesday - Sunday