Hotel - Director of Sales - Ontario Selected Hilton Hotel
Green's General Foods · Ontario, CA · 13 mo ago
ManagementFull-time
Key Responsibilities
- Prospect, solicit, negotiate, close and contract Corporate and Group business to earn loyalty from key clients and travelers to drive base revenue.
- Work with Corporate Sales, Corporate Revenue and General Manager of hotel to meet and exceed monthly and annual budget targets for Occupancy, ADR, and RevPAR.
- Proactively prospect business and revenue opportunities via phone and email solicitation, as well as setting up appointments and site visits.
- Create and send out proposals and contracts.
- Log all sales activity into Delphi and meet and exceed weekly sales activity quota.
- Relationship build with city contacts and organizations and attend monthly and quarterly events pertinent to your hotel.
- Build and maintain all existing client relationships.
- Work with Global and National brand representatives to prospect, saturate and build hotel awareness.
- Respond to all RFP solicitations, RFP renegotiations and submit Compelling Business cases.
- Conduct annual RFP re-submissions and renew annual contracts.
- Proactively mentor and train front desk and respective hotel team members on sales related job duties.
- Utilize PMS and Brand reporting to drive sales prospecting and saturation efforts.
- Attend weekly Sales Accountability calls with Corporate Sales.
- Attend weekly hotel Revenue calls (internal and external) to provide Corporate and Group updates.
- Adhere to operational sales such as maintenance of group blocks, overview of reservation coding, as well as working with brands to set up rate codes and uploads of GDS.
- Follow all Greens Sales policy and procedure as outlined within the Greens Knowledgebase.
The ideal candidate will have:
- Highly developed written and verbal communication skills to effectively negotiate, persuade, influence, and sell.
- Brand experience (Marriott, Hilton, IHG, etc.)
- Sales system experience (Delphi, Salespro/Salesforce, Amadeus, STS, etc.)
- STAR understanding and can speak to weekly and monthly trends of hotel
- Reliable transportation
- Ability to travel locally to client appointments and events
- Ability to travel to Irvine corporate office as needed as well as to quarterly Greens Sales meetings
- Ability to effectively communicate and train team on sales policy and procedure
- Excellent time management skills