Hotel Booking Specialist | Fully Remote

About the role

The Hotel Booking Specialist will manage hotel reservations for a major hospitality company. This role requires excellent communication skills, attention to detail, and the ability to work independently.

Responsibilities

• Manage hotel reservations for clients
• Communicate with clients to confirm bookings and answer inquiries
• Process payments and issue invoices
• Handle customer complaints and resolve issues
• Ensure all reservations meet company policies and legal requirements

Requirements

• Bachelor's degree in hospitality management, business administration, or a related field
• At least 2 years of experience in a similar role
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with hotel reservation systems
• Knowledge of travel industry regulations and compliance
• Ability to work flexible hours, including evenings and weekends

Skills

• Customer service orientation
• Problem-solving skills
• Attention to detail
• Adaptability

Benefits

• Flexible remote work schedule
• Professional development opportunities
• Competitive compensation package

Pay

$50,000 - $60,000 annually

Schedule

Full-time, remote position