Hotel Bell Staff/Valet - Winter 26.27 Seasonal - Full/Part Time

BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU?

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
• Discounted skiing and riding for friends and family of eligible employees
• Vacation and Sick Time policies for eligible employees
• To rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees
• APEX-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage
• Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees
• Free regional bus pass

Pay

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel.

Steamboat Springs area base hourly pay range: $18.00 - $20.00 per hour plus tips

Schedule

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski & Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

Physical Requirements

Must be at least 18 years of age
Lift and carry up to 50 lbs. on a frequent basis
Communicate clearly in English both written and verbal

Work Conditions

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

Essential Duties

• Greet guests and owners arriving and departing from the hotel/ski storage, open the doors, park guest's cars, totes luggage and guest personal belongings to and from their rooms and/or ski storage
• Provide superior service to our guests (internal and external) at all times
• Follow the Resort Etiquette Guidelines while interacting with the guest and respond to all guests in a courteous efficient manner
• Maintain cleanliness and safety of lobby, ski storage and entryway, vacuum carpets, clean windows, shovel snow, remove trash, mop floors, empty trash cans, maintain fireplace, and keep bellman closet clean
• Aid front desk staff as needed, answer phones, back up switchboard during busy periods, deliver messages and packages to guests and staff
• Communicate with fellow team members on storage concerns, mis-labeled equipment, etc.
• Comply with all company policies and procedures as well as any regulatory requirements
• Perform other duties as assigned

Required Qualifications

• Two years of previous work history/education required
• Read, write, and interpret documents such as safety rules, operating and maintenance instructions and procedure
• Operate a standard transmission (stick shift) vehicle
• Must have at least one year customer service employment experience
• Operate a vehicle is an essential function of this position
• Must meet SSRC minimum driving standards and have current Driver's license; a successful motor vehicle record background check is required
• Speak effectively before groups of customers or employees of organization
• Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards