Hot Food Clerk

About the role

The duties and responsibilities of the position are to be carried out in a manner that is consistent with the goals, values and operating principles of Sedano’s Supermarkets, and in conformity with all laws and regulations governing the company. Every employee is to follow the policies and procedures of his/her department as well as those of the company to ensure smooth operations. Every employee, regardless of job title, is responsible for ensuring a safe environment throughout the store.

Responsibilities

Food Servers in the Hot Foods Department attend to customer requests for prepared food that is sold by the pound or individual servings and ensure customer satisfaction and excellent service.

• Promptly attend to customers’ requests for department food products
• Properly handle, display and dispense food
• Weigh and/or measure proper portions of food in appropriate container(s)
• Accurately process and accept payment for goods sold in the department
• Ensure all standards of cleanliness are maintained, including the use of gloves and hair net
• Ensure safety measures are taken upon oneself when handling or carrying hot trays of food
• Maintain awareness of floor conditions; ensure all safety measures are taken to protect customers, vendors and employees
• Restock displays of food as needed; retrieve food from back room, kitchen and cooler
• Restock containers, bags, utensils, etc., as needed
• Sweep and/or mop floor as needed
• Wipe countertops, cooking areas and display cases as needed
• Maintain all requirements for a sanitary work area to keep food safe from contamination; keep work area clean, orderly, and free from safety hazards
• Wash, sanitize, and store dishes, knives, plates and other department utensils and equipment properly
• Follow department procedures with all aspects of federal, state and company health, safety and sanitation codes
• Report all accidents promptly according to company procedures
• Attend and participate in departmental and store meetings
• Punctuality and good attendance in compliance with company policies; ensure work responsibilities are covered during foreseeable absences

Secondary Duties And Responsibilities

• Assist in Cafeteria or Bakery area as needed
• Assist in Kitchen when needed
• Assist with supply orders, notify manager when supplies are low
• Add or change paper or ink cartridge in registers, printer or other equipment

Requirements

High school diploma or general education degree (GED) preferred; minimum of 18 years of age, previous food service experience, and current food safety training certificate required which must be renewed every three (3) years.

Qualifications

• Ability to read and speak English and Spanish preferred
• Ability to understand and follow instructions in both English and Spanish preferred
• Ability to effectively present and receive information and respond to questions in one-on-one and small group situations with managers, customers (both internal and external) and the general public
• Excellent interpersonal skills
• Basic math, numeral recognition
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form
• Ability to use department equipment properly to accomplish essential duties of the position
• Possess adequate knife handling skills
• Demonstrates accuracy and thoroughness
• Takes responsibility for own actions
• Ability to work hours and days scheduled, including holidays and weekends

Physical Demands

While performing the duties of this job, the employee is regularly required to stand and walk, use fingers and hands to type, handle, or feel, use repetitive motion with hands and arms, reach with hands and arms, talk and hear, use sense of smell, close vision and peripheral vision.

• Carry, lift and/or move necessary departmental supplies, food and equipment
• Push and pull carts of necessary departmental supplies, food and equipment
• Stoop or bend at the waist
• Twist back and neck
• Lift up to 40 pounds

Work Environment

The individual performs duties in a grocery store environment. He or she maintains frequent contact with supervisors, employees and customers. The noise level in the work environment is low to moderate.