Hot & Cold Technician

About the role

Allied Service Group, a subsidiary of Tech24, operates in Jackson, TN. Tech24 offers competitive compensation ranging from $25-$38 per hour, along with comprehensive benefits including medical, dental, vision, short-term disability, long-term disability, and basic life insurance. Employees also enjoy a 401(k) plan with company matching and immediate vesting, as well as an Employee Assistance Program.

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
• Diagnose, troubleshoot, and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
• Perform preventative maintenance to ensure safe and efficient equipment operations
• Accurately document service calls, parts used, labor hours, and customer interactions in company system
• Clearly communicate repair status, recommendations, and timelines to customers
• Manage truck inventory to ensure proper parts and tools are stocked
• Respond to service calls in a timely and professional manner
• Represent the company with professionalism while delivering high-quality customer service
• Follow all safety regulations and company policies
• Participate in ongoing technical training and professional development opportunities

Qualifications

• 3+ years of commercial foodservice and/or refrigeration repair experience
• Valid drivers license with a clean driving record required
• Strong mechanical and electrical troubleshooting skills
• Experience working on commercial kitchen equipment is a plus
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints
• Strong problem-solving skills and ability to work independently
• Excellent communication and customer service skills
• Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
• Ability to climb ladders, work from heights, and crawl in tight quarters
• Own industry standard hand tools
• Willingness to participate in an on-call rotation as needed
• EPA Universal certification preferred