Hot & Cold Technician

About the role

At Tech24, we invest in our people so they can focus on delivering exceptional service. When you join our team, you can expect:

• Weekly pay – reliable pay, every week
• Fully equipped for success – company computer and equipment provided
• Work-life balance – generous paid time off, paid holidays, and your birthday off
• Comprehensive benefits – medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
• Company-paid protection – long-term disability and basic life insurance at no cost to you
• Retirement planning made easy – 401(k) with company match and immediate vesting
• Employee assistance program (EAP) – free, confidential counseling and support for you and your family, including financial and legal resources

About 1-2-3 Equipment Solutions

1-2-3 Equipment Solutions, a Tech24 Company, primarily serves restaurant and hospitality customers across Virginia and North Carolina by offering maintenance/repair and installation/replacement of HVAC, refrigeration, and hot-side kitchen equipment. The company also provides temporary cold storage solutions for planned maintenance and unplanned emergencies.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment
• Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation
• Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers
• Completes service tickets according to procedures
• Tracks truck stock to ensure needed parts are stocked on vehicle
• Sustains service vehicle, tools, and uniforms to Tech24 standards
• Sets a positive example for less experienced and/or new technicians by being a Company advocate
• Follows all company policies and procedures, particularly regarding safety

Qualifications

• Valid driver’s license and acceptable driving record
• 3–5 years of commercial kitchen repair and refrigeration experience
• Superb customer service skills
• Dependable and able to work independently
• Standard computer skills
• Own industry’s standard hand tools
• Ability to travel extensively within the region
• Ability to work some nights, weekends, and holidays for on-call rotation with your department (frequency varies with department size)
• Mechanically inclined with a hunger to learn new techniques and approaches
• Universal EPA certification preferred