Hostess -PT - Pelican Preserve
About the Role
Come join the Pelican Preserve team in a part-time role. As a team member of KW Property Management & Consulting, you are expected to understand and support the company's mission statement and practice our GREAT values daily. These values include greeting and smiling; showing respect with name recognition and eye contact; accepting empowerment to exceed everyone's expectations; showing enthusiasm for your position and duties; being accountable for delivering a positive attitude; and being responsible and trustworthy in your assignments.
Responsibilities
- Greet incoming and outgoing guests
- Manage reservations, provide accurate wait times, and monitor waiting and seating lists
- Escort guests to assigned dining or bar areas, provide chair assistance, menu presentation, and server’s name
- Maintain reception area, dining area, and working areas clean at all times
- Cater to guests who require extra attention (e.g., children, elderly, or for special occasions)
- Answer incoming calls and address customers’ queries
- Assist servers as needed
Work Environment
This job entails frequent exposure to smoke, steam, high temperatures, humidity, and extreme cold. There is also frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood, and produce items.
Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and stand. The employee is frequently required to reach, bend, stoop, shake, stir, pour, carry, push, and lift objects up to 30 pounds. There is substantial repetitive motion of the wrists, hands, and fingers.
Requirements
- Customer service experience
- Excellent customer service and communication skills
- Ability to follow all sanitation procedures
- Ability to work in a team atmosphere
- High school diploma or food safety training
This is a non-exempt position. The work schedule will vary throughout the year to accommodate business needs. No travel is expected for this position.