Jobs · Customer Service · Ohio

Hostess / Hosts - 17 River Grille

NCR Ventures · Chagrin Falls, OH · Yesterday
Customer ServiceFull-time
Introduction: We are seeking a friendly and outgoing Host to join our team at our busy restaurant. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience. Our Host Staff is the first face our guests see upon entering the restaurant, professionalism and manners are extremely important to our team. Responsibilities: Greet guests upon arrival and assist with seating them at their tables Manage reservations and waitlists using a computerized system Answer phone calls and respond to online inquiries in a timely and professional manner Help maintain a clean and organized dining room Other duties as assigned Qualifications: Previous experience as a host or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings and weekends as needed Perks: Competitive salary Employee discounts on food and drinks Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment

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