Host - Wolf by Vanderpump
About the role
Greets restaurant guests in a friendly and courteous manner. Describes and answers questions regarding the dinner menu, cocktail list, and hours of operations. Arranges for prompt seating of guests in order of arrival or availability of seating accommodations. Quotes accurate waiting times, and seats guests when tables are available. Assists in identifying casino comps, hotel and VIP guests for seating. Informs Manager of VIP guests. Maintains cleanliness of menus. Familiarizes self with hotel/casino so that accurate directions can be given to guests who inquire. Maintains the appropriate supplies needed for the proper performance of duties. Prepares multiple reports. Responds to telephone calls. Assists servers regarding guests’ preferences or special needs.
Responsibilities
- Able to communicate with servers regarding guests’ preferences or special needs.
- Able to maintain a professional demeanor throughout the evening.
Qualifications
- Literacy and fluency in English.
- Above average communication and interactive skills.
- Legible handwriting.
- Excellent computer skills.
- Excellent guest service skills.
- Ability to maintain the highest level of integrity in all situations.
- Acts as a role model to other Team Members.
- Adheres to all regulatory, company and department policies and procedures.
Education and Experience
High School graduate preferred. Previous experience as a host preferred; previous reservation systems experience preferred.
Physical, Mental and Environmental Demands
- Ability to lift up to 30 lbs.
- Auditory and visual range must include immediate environment.
- Manual dexterity to operate a cash register.
- Mobility to move quickly and easily throughout the restaurant and kitchen areas.
- Ability to stand for long periods of time.
About Us
At Harrah’s and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah’s and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America’s largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe’s year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools, a full-service health spa, various restaurants, including the world renowned, Hell’s Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah’s & Caesars Republic are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.