Host (Top of the Rock - Rockefeller Center)

We need to output HTML fragment only, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate (cookie/navigation/legal/EEO etc). Must not include sections with filler like "commensurate with experience". Pay and Schedule only if posting actually states them. The posting includes Schedule: 25 hours/week | Shifts between 7:00AM - 3:00PM and 3:00PM–12:00AM Business Hours: Monday–Sunday, 7:00AM–12:00AM. So schedule info exists. Pay Range $18 - $18 USD (so pay exists). Benefits: there is a "What We Offer" section with many benefits. So include Benefits. We need sections: About the role (maybe from description). Responsibilities (What You'll Do). Requirements (maybe Physical Requirements). Qualifications (maybe What You Bring). Skills (maybe communication etc). Benefits (What We Offer). Pay (Compensation). Schedule (Schedule). Ensure we don't create empty sections. We must not include headings with filler. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to extract content. Let's parse: - About the role: The intro: "Be the Energy Behind the Experience Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support peak season operations, we’re seeking professional, customer-focused Hosts who bring confidence, poise, and a strong service mindset to a fast-paced environment. As a HOST, you are both the first impression and lasting memory of each visit — setting the tone, guiding the guest journey, and ensuring every interaction reflects the elevated standards of our iconic destination. This seasonal opportunity provides valuable experience within a premier NYC attraction, with potential consideration for future opportunities based on performance and business needs." Also "Why This Role Matters" paragraph: "As a Host, you set the tone for the entire guest experience. Your energy, attentiveness, and professionalism ensure visitors from around the world leave with lasting memories of one of New York City’s most breathtaking landmarks, making your role essential to the attraction’s success and reputation." We can combine into About the role. - Responsibilities: "What You’ll Do" list: Meet, greet, and interact with guests in a professional, friendly, and welcoming manner; Provide directions throughout the attraction to maintain smooth guest flow; Share safety information and helpful insights about Top of the Rock, Rockefeller Center, and NYC; Admit ticket holders using wireless admission terminals; Load guests into elevators and manage traffic flow at high-visibility areas; Identify and resolve guest flow challenges in partnership with leadership; Actively listen and respond thoughtfully to guest inquiries. Make each as

• . - Requirements: maybe "Physical Requirements" and also "What You Bring"? Actually "What You Bring" is qualifications/skills. Physical Requirements: Walking and standing for a significant portion of the shift; Ability to work throughout all areas of the attraction, including elevated floors. We could put that under Requirements. - Qualifications: maybe "What You Bring" list: Outgoing, enthusiastic personality with a genuine passion for guest service; Consistent professionalism and polished demeanor; A “can-do” attitude and solution-oriented mindset; Strong communication skills in English (verbal and written); Team player mentality with a positive attitude; Comfort working in changing climate conditions and high-altitude floors; Flexibility to work varied shifts, including weekends, holidays, and overtime during peak seasons. These could be Qualifications or Skills. The instruction: Use headings for Skills as well. We can split: Qualifications maybe the attitude etc, Skills maybe communication etc. But we can combine into Qualifications and Skills as needed. However we should not create thin sections. Let's decide: Qualifications: Outgoing, enthusiastic personality..., Consistent professionalism..., “can-do” attitude..., Team player mentality..., Comfort working..., Flexibility to work... Skills: Strong communication skills in English (verbal and written). That's one skill; maybe not enough for a section. Could put under Qualifications. Better: Have Qualifications include all those bullet points. Skills maybe not needed. But we need to follow instruction: Use headings for Skills if we have content. If we don't have distinct skills beyond what's in qualifications, we could omit Skills section. The instruction: "Prefer a few substantive sections over many thin ones." So we can omit Skills if not substantive. Thus sections: About the role, Responsibilities, Requirements (Physical Requirements), Qualifications (What You Bring), Benefits (What We Offer), Pay (Compensation), Schedule. Check each for substantive content. About the role: we have prose. Responsibilities: list. Requirements: list (Physical Requirements). Qualifications: list (What You Bring). Benefits: list from "What We Offer": Career Growth, Learning & Development, We Recognize Talent, Paid Time Off, Bonuses, Benefit Offerings (long list). Also note about SPS description maybe not needed for benefits but could be part of About the role? Actually "About SPS" is company description; could be part of About the role? But we already have About the role focusing on role. Could include About SPS as part of About the role? Might be considered boilerplate? It's not EEO but it's company description. Might be considered substantive? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. About SPS is not boilerplate; it's company info. Could be included in About the role or a separate section? There's no heading for Company Overview. We could incorporate into About the role as extra paragraph. But we must not invent sections. We could add a paragraph about SPS under About the role. But we must preserve ALL substantive information. So we need to include the SPS description somewhere. Where fits? Could be under About the role as additional paragraph. Also the "Note: Please inquire with the Human Resources team for benefit offerings per role..." that's part of Benefits. Also the "Vacancy Status This posting is for an existing vacancy." Could be minor metadata; we could drop or fold into short p. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. So we could include a short p for Vacancy Status maybe. But we should not create a section for it. Similarly "Compensation The expected compensation is an estimate..." we have Pay Range. We need to output only HTML fragment. Let's craft:

  About the role

  Be the Energy Behind the Experience Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience. To support peak season operations, we’re seeking professional, customer-focused Hosts who bring confidence, poise, and a strong service mindset to a fast-paced environment. As a HOST, you are both the first impression and lasting memory of each visit — setting the tone, guiding the guest journey, and ensuring every interaction reflects the elevated standards of our iconic destination. This seasonal opportunity provides valuable experience within a premier NYC attraction, with potential consideration for future opportunities based on performance and business needs. As a Host, you set the tone for the entire guest experience. Your energy, attentiveness, and professionalism ensure visitors from around the world leave with lasting memories of one of New York City’s most breathtaking landmarks, making your role essential to the attraction’s success and reputation.

  SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

  Responsibilities

  • Meet, greet, and interact with guests in a professional, friendly, and welcoming manner
  • Provide directions throughout the attraction to maintain smooth guest flow
  • Share safety information and helpful insights about Top of the Rock, Rockefeller Center, and NYC
  • Admit ticket holders using wireless admission terminals
  • Load guests into elevators and manage traffic flow at high-visibility areas
  • Identify and resolve guest flow challenges in partnership with leadership
  • Actively listen and respond thoughtfully to guest inquiries

  Requirements

  • Walking and standing for a significant portion of the shift
  • Ability to work throughout all areas of the attraction, including elevated floors

  Qualifications

  • Outgoing, enthusiastic personality with a genuine passion for guest service
  • Consistent professionalism and polished demeanor
  • A “can-do” attitude and solution-oriented mindset
  • Team player mentality with a positive attitude
  • Comfort working in changing climate conditions and high-altitude floors
  • Flexibility to work varied shifts, including weekends, holidays, and overtime during peak seasons

  Benefits

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

  Pay

  Pay Range $18 - $18 USD

  Schedule

  Schedule: 25 hours/week | Shifts between 7:00AM - 3:00PM and 3:00PM–12:00AM Business Hours: Monday–Sunday, 7:00AM–12:00AM

  We need to ensure we didn't include any boilerplate like EEO etc. We omitted those. Also we omitted "Vacancy Status" etc. Could include as short p maybe but not required. The instruction: "fold minor metadata into a short

  or drop it." We could drop it. It's