Host - Steelbach

What You'll Do

• Welcome guests to Steelbach with warmth and intention
• Provide accurate wait times and manage the waitlist with confidence and transparency
• Manage reservations and coordinate seating across our dining and bar areas with precision
• Escort guests to their assigned tables, present menus, and introduce their server by name
• Bid farewell to every departing guest
• Cook up seating availability and floor flow in real time
• Give extra care and attention to guests who may need additional assistance
• Answer incoming calls promptly and address guest inquiries with professionalism
• Step in to assist the wait staff as needed

What You'll Bring

• A natural ability to connect with people and make them feel genuinely at ease
• Solid organizational skills — you can manage a full floor without losing your composure
• Solid understanding of restaurant etiquette and guest experience standards
• Familiarity with health and safety regulations
• Excellent communication skills, both in person and over the phone
• Sharp, attentive eye for monitoring the entire dining and bar area
• Flexibility to work evenings, weekends, and holidays
• Good physical condition to stand and move throughout an entire shift
• High school diploma or GED
• Previous experience as a Host/Hostess or Server preferred
• Experience managing reservations is a plus

Physical Requirements

• Remain standing for extended periods throughout the shift
• Bending, squatting, and lifting up to 15 lbs. for short distances
• Ability to work comfortably in a fast-paced environment with varying noise levels