Host - Steak House - Part Time - 2nd Shift
Northfield Park Racino · Northfield, OH · 1 mo ago
On-siteArt & CreativePart-time
Principal Duties & Responsibilities
- Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
- Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
- Greet guests promptly as they enter the restaurant
- Answer phones, keep accurate count of reservations and handle reservation book
- Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
- Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
Requirements
- Performs other job-related duties as requested
- Proof of eligibility to work in the United States
- HSD or GED equivalent
- 2+ Years of Prior Relevant Experience in a restaurant as a dining host
Work Experience
- Additional Relevant Experience Preferred
Preferred Additional Requirements
- Work varied shifts, to include weekends and holidays
- Preferred Experience working in a similar resort setting
- Preferred Knowledge, Skills And Abilities
Education
- HSD or GED equivalent
Required Experience
- Knowledge of health, safety and sanitation regulations
- Ability to effectively communicate in English, in both written and verbal forms
- Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts