Host/ Server Assistant

Responsibilities

• Makes memorable first and last impressions with a smile.
• Greets incoming and departing Guests in a welcoming manner. Seats guests in the dining and bar areas, while ensuring a smooth handoff to service staff.
• Clocks in and out, clocks out early for personal reasons, and reports to the manager on duty.
• Coordinates wait, and seats Guests with a sense of urgency.
• Always smiles and has genuine conversations with Guests.
• Demonstrates teamwork by supporting all areas of the restaurant as business needs arise.
• Commitment to food safety, cleanliness, job safety and sanitation standards.
• Busses tables, delivers food and supports the dining room, while ensuring every opportunity to WOW our guests is fulfilled.
• Will have a general knowledge of the food and drink menu and be able to recommend and upsell products.
• Answers the phone in a prompt and professional manner and directs calls.
• Leads the lobby experience for each Guest, following Outback hospitality standards.
• As a Servers Assistant, you will be assisting guests and supporting Servers by serving food and beverages, clearing and resetting tables, and ensuring a clean, welcoming dining environment.

Requirements

• Able to lift, carry or move up to 30 lbs.
• Able to work in hot and cold environments.
• Able to walk and stand for extended periods of time, up to 8 hours per shift.
• Frequent bending, reaching, kneeling, squatting and stooping.
• Manual dexterity to handle glassware, utensils and technology systems.
• Able to move quickly in a fast-paced environment.
• Visual ability to include distance, close, color, depth and peripheral. Also, the ability to adjust focus as needed.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date).

About Us

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse in the United States. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun, and we are proud to do things uniquely and strive to positively impact the lives of our people we call “Outbackers”. We believe if you treat people “Just Right” then success is sure to follow. It’s a culture of respect and camaraderie that breeds enthusiasm. We start by indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability.