Host - Ro Hyde Park

Supervisory Responsibilities

• None.

Duties/Responsibilities

• Welcome guests to the restaurant.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon their departure.
• Cater to guests who require extra attention (e.g. elderly).
• Answer incoming calls and address customers’ queries.
• Assists wait staff as needed.
• Performs other related duties as assigned.

Required Skills/Abilities

• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.

Education and Experience

• High school diploma or GED
• Hospitality certification is a plus.
• Previous experience as a Host/Hostess or Waiter/Waitress
• Experience in managing reservations.

Physical Requirements

• Remain standing for extended periods of time.
• Bending, squatting and lifting up to 15 lbs. for short distances.
• Ability to work with varying noise levels.

Benefits

• Employee Discount
• Referral Program
• Paid Training