Host- PT- Vinyl Room

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprising global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our businesses connect over 1,000 brands with 98 million fans attending events annually. For more information, visit www.livenationentertainment.com. The Concerts Division fosters a fun and upbeat work culture with opportunities for growth.

Who Are You?

We're looking for someone passionate and driven, with an entrepreneurial spirit, resourcefulness, innovation, and commitment. If this sounds like you, please read on!

What This Role Will Do

• Greet all guests promptly and courteously
• Control the flow of guests coming into the restaurant and those waiting for a table
• Obtain guests' name, number in party, physical description, and any needs for children
• Anticipate and respond to guest needs
• Direct guests to appropriate locations and estimate wait times
• Place menu on tables and wait for guests to be seated
• Market current and future shows, menu items, and retail
• Answer guest questions about the menu, music hall, and artists
• Handle concert tickets and signature sheets
• Obtain production sheets and member/spouse lists
• Check foundation membership cards and photo IDs
• Ensure adherence to HOB dress code policy
• Hand out wrist bands and/or opera box passes
• Thank guests for visiting and invite them to return
• Communicate with other support departments
• Assist other employees and departments as needed
• Follow standard operating procedures
• Communicate during pre-shift meetings

Required

• Appearance
• Punctuality/Attendance
• Attitude/Teamwork
• Opening and Closing duties
• Job Skills/Knowledge/Productivity
• Adherence to Policy
• Sanitation and Safety
• Guest Satisfaction
• Communications (State or County Licensee or Certification Requirement)
• Responsible Alcohol Awareness Training Certification or Equivalent
• High School Diploma
• Music Mall and Retail operations
• Working knowledge of restaurant operations, seating procedures, guest relations, problem solving
• Entry Knowledge of
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
• Ability to seat guests in a high-volume restaurant at a pace that maximizes efficiency of service and performance of overall operations
• Flexible Hours Preferred
• Point of Sales knowledge, preferably MICRO
• Previous experience handling VIP customers
• Previous Customer Service/Host experience
• Skills in interpersonal communication and teamwork

Physical Demands/Working Environment

• Working environment is fast-paced
• Extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are committed to creating an inclusive environment for all applicants and employees. We encourage applications from people of all backgrounds and support equal employment opportunities for all.