Host or Hostess

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce waiter/waitress’s name.
• Greet customers upon their departure.
• Cater to guests who require extra attention.
• Answer incoming calls and address customers’ queries.
• Assist wait staff as needed.

Qualifications

• Required: High School Diploma/GED.
• Excellent communication skills (via phone and in-person).
• Excellent customer service skills.
• Understanding of restaurant etiquette.
• Ability to work during the day or evening as determined by supervisor.
• Work flexible schedule based on the needs of the business.
• Ability to multitask.
• Ability to work in a team environment.
• Strong work ethic and positive team attitude.

Preferred

• Hospitality Certification.
• Previous work experience as a host/hostess or waiter/waitress.
• 1-3 years food and beverage work experience.
• Familiarity with health and safety regulations.
• Experience in managing reservations.
• Strong organizational skills with the ability to monitor the entire dining and bar area.