Jobs · Art & Creative · Massachusetts

Host - Odyssey & Spirit of Boston

Hornblower Group · Boston, MA · 2 days ago
Art & CreativeFull-time

Duties And Responsibilities

  • Provide exceptional hospitality to guests and coworkers.
  • Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and shipmates.
  • Actively participate in meetings including the Manager pre-cruise briefing.
  • Oversee the setting of assigned deck(s), including package assembly & placement, and side work & section assignments.
  • Absorb guests when they arrive and coordinate buffets and table invitations on assigned deck(s).
  • Assist Servers and Server Assistants with table service.
  • Comprehensive knowledge of all F& B Menu items, packages & POS systems.
  • Table touch all individuals on deck and meet all group leaders.
  • Participate and lead post cruise clean up; assign duties and ensure the completion of all side work.
  • Perform a walk-through inspection with the manager(s) at the completion of each cruise to ensure proper deck arrangement and sanitation.
  • Check in with managers following the cruise to address any issues or situations, and to offer solutions to problems.
  • Additional job duties as assigned.

    Requirements & Qualifications

    • High school diploma or equivalent required.
    • Must be at least 18 years of age.
    • Previous restaurant experience preferred.
    • Will work for extended periods of time without sitting.
    • Required to lift furniture and other heavy items.
    • Strong customer service, organization, and interpersonal skills.
    • Maintain a high level of organization, detailed oriented and meet deadlines.
    • Establish and maintain effective working relationships as required by job responsibility.
    • Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
    • Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
    • Must be able to effectively understand and convey written and verbal information to coworkers and guests.
    • Maintain uniform and personal grooming in compliance with appearance standards.
    • Will be required to be available for work nights, weekends and on all major holidays.

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