Host - Lower Deck

Duties/Responsibilities

• Welcome guests to the restaurant.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon their departure.
• Cater to guests who require extra attention (e.g. elderly).
• Answer incoming calls and address customers’ queries.
• Assists wait staff as needed.

Required Skills/Abilities

• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Demonstrable customer-service skills.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.

Physical Requirements

• Remain standing for extended periods of time.
• Bending, squatting and lifting up to 15 lbs. for short distances.
• Ability to work with varying noise levels.