Host, Le Flaneur

About the role

Le Flâneur, the signature French brasserie at Recess Hotel & Club, is seeking warm, polished, and hospitality-driven Hosts to join our team. Inspired by the timeless charm of a French brasserie, Le Flâneur offers a vibrant dining experience rooted in genuine hospitality, exceptional food and beverage, and meaningful guest connections.

What you'll do

• Welcome guests with genuine warmth and professionalism upon arrival
• Manage reservations, waitlists, and seating arrangements to optimize the guest experience and restaurant flow
• Escort guests to their tables and provide information about the restaurant, menus, and daily features
• Answer phone calls and assist guests with reservations, inquiries, and special requests
• Cook up with managers, servers, and support staff to ensure efficient seating and service
• Maintain awareness of table status, reservation timing, and dining room capacity throughout service
• Absorb guest communications before, during, and after their dining experience
• Help manage special occasions, VIP guests, and member experiences with attention to detail
• Maintain cleanliness and organization of the host stand, entrance, and reception areas
• Support opening, closing, and side work duties as assigned
• Absorb menu presentation and guest wayfinding throughout the restaurant
• Resolve guest concerns professionally and escalate issues when appropriate
• Contribute to a welcoming, polished, and hospitality-focused environment

Qualifications

• Previous host, restaurant, hospitality, customer service, or guest-facing experience preferred
• Exceptional interpersonal and communication skills
• Friendly, professional, and confident demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize effectively in a fast-paced environment
• Experience with reservation platforms and restaurant technology preferred
• Ability to remain composed and service-focused during busy periods
• Professional presentation and grooming standards
• Ability to stand and move throughout the shift as needed
• Flexible schedule, including evenings, weekends, and holidays as business needs require
• Passion for hospitality and creating memorable guest experiences