Host/Hostess - Velvet Buffalo
Geronimo Hospitality Group · Beloit, WI · 1 wk ago
Management$10–$12/hrPart-time
About the role
Geronimo Hospitality Group is a collection of award‑winning boutique hotels, restaurants and clubs where cool people believe the status quo sucks and strive to be the bar, not just raise it. Velvet Buffalo Modern Italian offers a rotating seasonal menu of house‑made pasta, artisan bread, sustainably sourced seafood and classic desserts with rustic charm. As a Host/Hostess you will be a key part of the team, ensuring every guest leaves with a lasting impression, using your voice to build the future, make an impact and continuously improve the guest experience.
Responsibilities
- Introduce yourself and greet customers with a smile and a welcoming attitude; maintain eye contact and acknowledge their requests.
- Understand the seating arrangements and timing of every table to be seated.
- Understand server patterns and their capabilities to provide quality customer service.
- Prepare the dining room by setting tables with clean, full condiments and tabletop menus.
- Use downtime to check with guests, fill waters and attend to overall restaurant needs.
- Ensure carry‑out orders are properly rung in and packaged before the guest leaves.
- Leave a positive impression on customers to encourage return visits and word‑of‑mouth promotion.
Requirements
- High school diploma or equivalent.
- Basic computer skills.
- Basic math skills (able to add, subtract, and count change back to customers).
- Legible handwriting.
- Strong customer service and oral communication skills.
- 16 years of age or older.
- Ability to regularly talk and hear.
- Ability to stand, walk, bend, kneel, stop, and crouch.
- Ability to occasionally lift products weighing up to 50 pounds.
- U.S. Work Authorization (required).
Benefits
- Employee Discounts
- Paid Time Off
- Training & Development Opportunities
- 401K
- Medical Benefits
- 24/7 Online Care
- Pet Insurance
Pay
$10.00 - $12.00 per hour