Host/Hostess U - The St. Paul Grill

The St. Paul Grill in Downtown St. Paul hiring immediately for a Host. This position performs host activities within the restaurant with primary responsibility for ensuring exceptional service by creating memorable guest experiences with pride, passion, and heart. This is a union position with associated dues and benefits as per the collective bargaining agreement. Job Responsibilities Professionally answers all incoming phone calls and takes reservations utilizing appropriate standardized phone etiquette and dialogue. Provides positive guest recognition and relations through personal performance and attention to guest history, including familiarizing himself/herself with regular patrons and VIP guests. Greets guests in a timely and professional manner and escorts guests to tables. Performs reservation confirmations. Monitors the flow of the restaurant including table turnover, guest arrival, guest departure and pace of the restaurant.