Host/Hostess - Rosella

About the role

We are currently seeking a Part-Time Host to greet, kindly direct, and seat guests at assigned tables based on reservations and walk-in seating. You will maximize guest seating options and revenues by managing the reservations program and supporting the overall flow of service.

Responsibilities

• Greet, kindly direct, and seat guests at assigned tables based on reservations and walk-in seating.
• Maximize guest seating options and revenues by diligently managing the reservations program (Open Table).
• Contact guests as needed to move, confirm, or adjust reservations.
• Support servers and bartenders with service needs in between seating guests and after all reservations have been seated.
• Absorb and reset tables to standard.
• Communicate any reservations notes to server assigned to table (celebrations, preferences, etc.).
• Complete all daily side work tasks efficiently and thoroughly. Set up host stand, clean menus, light candles, and complete side work tasks.
• Take in person and over the phone to-go orders. Process payment securely, collect final bill, and coordinate handoff to guest.
• Restock host stand with clean menus, pens, charged tablet, trash removal, etc. daily. Keep host area clean and tidy at all times.
• Be proactive in seeking out additional duties such as wiping down menus, sweeping, cleaning kitchen doors, etc.
• Check out with manager once shift is complete.

Requirements

• Personable, organized, and able to thrive in a fast-paced hospitality environment.
• Ability to communicate effectively with guests and colleagues.
• Basic computer skills, including proficiency with tablets and Open Table system.
• Knowledge of basic food and beverage service operations.
• Experience in a similar role preferred but not required.

Qualifications

• High school diploma or equivalent.
• At least 1 year of relevant experience in a hospitality setting.
• Valid driver’s license and reliable transportation.

Skills

• Customer service skills.
• Attention to detail.
• Time management and multitasking abilities.
• Ability to work independently and as part of a team.

Benefits

The Kennebunkport Resort Collection offers competitive wellness options and perks for both Part Time- and Full-Time employees, including employer-subsidized medical, dental, and vision insurance, company-funded $25K in complimentary life insurance and $1K/mo. in disability, optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options, additional Health & Wellness benefits including prescription and gym membership discounts, generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals, flexible and understanding work-life equality, Family Matters Program of 3+ months paid parental leave for new parents, 401k employer match, up to 4% of salary, competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments, discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations, Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations, Gold Card annual complimentary restaurant allowance for managers, discounted lodging rates from New England Inn & Resort Association partners, customized learning opportunities for all employees, and support for personal and professional development.

Pay

Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments.

Schedule

Part-time schedule available. Shifts vary and may include evenings and weekends.