Host / Hostess / Reception

Position Summary

Puttshack is seeking a diverse team of fun hospitality associates to create an elevated, one-of-a-kind guest experience. The Reception position greets guests, guides gameplay, and assists with general venue cleanliness.

Position Responsibilities

• Greet guests with positive energy and excitement
• Assist with general cleanliness of the reception, cloakroom, and guest services area
• Assist guests with checking in their belongings to the cloakroom
• Guide guests to seating areas and deliver menus
• Answer questions and address any issues with a friendly demeanor
• Comply with all safety and sanitation guidelines and procedures
• Take direction and be a team player
• Follow all rules, policies, procedures, and conditions of employment
• Perform other projects or duties as assigned

Required Skills And Experience

• Must be 18+ years of age
• Prior experience in hospitality, customer service, or related field
• High standards of guest service
• Good communication skills and ability to problem solve
• Friendly and upbeat demeanor when interacting with guests and team members
• Safely and effectively communicate in order to perform and follow job requirements

Physical Requirements

• Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces
• Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds
• Work in confined, crowded space with high noise levels and various temperature levels

Benefits

• Competitive pay
• Health/dental/vision coverage
• 401(k) matching
• Life Insurance
• PTO
• Associate discounts - FREE mini golf and 50% off meals

Qualifications

We have a guest service mindset and treat our associates the same way, offering our eligible full-time associates:

• Immediate benefits for part-time or variable time associates
• Details on benefits eligibility and offerings vary by location or position

Schedule/Hours

Variable schedules, typically 15-30 hours per week, 7 days/week, 11am-1am, with some variations.