Host / Hostess - Morgan Wallen's This Bar

Present a positive first impression of the establishment's friendliness, excellent service, and high standards. Greet guests upon arrival, inform them of wait times, manage a waiting list, escort guests to their tables, and bid them farewell as they leave. Engage in natural conversation with guests to provide a memorable experience and accelerate business development.

Responsibilities

• Greet incoming and departing guests warmly with a genuine smile and eye contact.
• Inform guests of current promotions and their assigned server.
• Monitor the dining room to assist servers by identifying patron needs.
• Collaborate with servers, food runners, and bar staff to ensure top-tier service.
• Address complaints or problems with a positive attitude.
• Promote customer loyalty.
• Maintain a tidy and clean entry and greeting area.

Requirements

• High School Diploma or equivalent preferred.
• 18+ years of age.
• Minimum of 6 months in restaurant and/or host-related positions preferred.
• Minimum of 6 months of customer service experience preferred.

Schedule

• Part-time (less than 30 hours per week), with potential to exceed 30 hours including overtime as approved by management.
• Varied shifts including days, nights, weekends, and holidays.

Involves constant public contact. Reasonable accommodations may be made for individuals with disabilities.