Host/Hostess - Lucy's #7 Burger Bar

About the Role

In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience. As the Host/Hostess, you will serve customers and extend great customer service by providing information to help with seating and to-go orders. You must have a positive personality as you are the first impression that a guest receives about the restaurant.

What Your Day Will Look Like

• Introduce yourself and greet customers with a smile and a welcoming attitude; maintain eye contact with the customer when speaking to them and acknowledge their requests
• Understand the seating arrangements and timing of every table to be sat
• Understand server patterns and what they are capable of in order to provide quality customer service
• Prepare dining room by setting tables with clean, full condiments and tabletop menus
• Use downtime to check with guests, fill waters and overall restaurant needs
• Ensure carry-out orders are properly rung in and packaged before guest leaves
• Leave a positive impression on the customers to ensure a return venture and potential word of mouth promotion

Requirements

• You have a high school diploma or equivalent
• You have basic computer skills
• You have basic math skills (able to add, subtract, and count change back to customer)
• You have legible handwriting
• You have strong customer service and oral communication skills
• You are 16 years or older
• You are able to regularly talk and hear
• You are able to stand, walk, bend, kneel, stop, and crouch
• You are able to occasionally lift products weighing up to 50 pounds
• U.S. Work Authorization (required)

Benefits

• Employee Discounts
• Paid Time Off
• Training & Development Opportunities
• 401K
• Medical Benefits
• 24/7 Online Care
• Pet Insurance

Pay

$9.00 per hour