Host/Hostess, Little Palm

About the role

An inviting oasis in the heart of one of the world's most beloved cities, The Ryder is a boutique escape-meets-experience with a pool, coffee bar, and tropical bar made for the independent, fun-loving, and creatively curious spirit in all of us. Seeking warmth personified. A host is organized, quick-thinking, and positive and has a knack for hitting curveballs out of the park. This is the kind of person who never met a stranger and who goes the extra mile to keep a friend smiling. A host takes and confirms reservations, seats guests, answers inquiries, and communicates efficiently and clearly with front of house staff and leadership to help ensure an exceptional dining experience.

Responsibilities

• Welcome guests in a warm and friendly manner always adhering to service standards
• Monitor guests' seating, always planning 2 steps ahead, ascertaining both guests' and restaurants' needs to maximize service flow
• Use and accurately maintain restaurant reservation system — including but not limited to proper table status, rotations, cover counts, and guest notes
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner
• Perform opening and closing duties, as needed
• Maintain a neat, organized and crisp environment
• Maintain a professional appearance and demeanor, contributing to overall ambiance & presentation of the restaurant

Requirements

• Prior experience in a restaurant highly preferred
• Approachable and personable personality
• Ability to be patient with guests' requests

Benefits

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.