Host Hostess GREAT PAY

About the role

Warmly welcome and seat all Guests in a friendly manner and assist in maintaining the overall Guest flow of the restaurant. Addresses Guests on their entrance and departure with kindness and good manners. A genuine smile, inviting guests to return to Ditka's Restaurant.

Extreme environmental demands on front of house team members are limited. The majority of work takes place indoors in climate controlled areas. Only cleaning chemicals involved in this position. Training will be given as to the appropriate use of these chemicals. During a typical shift a front of the house Team Member will have intense Guest contact and be involved in moderately to very stressful situations. Team Members must work well with limited supervision within their specific position functions but must be highly interactive with other Team Members to accomplish work.

Responsibilities

• Opens door for Guests as they arrive and depart.
• Warmly greets and seats Guests as they enter the restaurant, accommodating any special needs (boosters, high chairs, disabilities).
• Manages Guests’ expectations when there is a wait to be seated.
• Handles incoming calls courteously and efficiently, following the established guidelines.
• Acknowledge Guests as they leave and invite them to come back to the restaurant.
• Performs