Host/Hostess

About the role

Silver Diner is seeking contagious, caring individuals to join our team. We are a fast-paced, fun environment where everyone is encouraged to achieve their personal best.

Responsibilities

• Ensure every guest receives a warm welcome and is seated at a sparkling clean table in a speedy and efficient manner.
• Introduce guests to the company's philosophy and answer any questions about the menu and restaurant.
• Clean, organize, and stock supplies needed at the host station, including menus, crayons, kid's cars, etc.
• Follow and track proper service rotation, quote wait time to guests when tables are not immediately available, occasionally pre-bus tables to allow for quick turn-around time, interact with guests in and as they leave the restaurant to ensure a positive dining experience, keep high-chairs and booster seats sparkling clean, maintain a clean lobby to Silver Diner standards, answer the phone within 3 rings using SD standard greeting, complete all assigned side work, work as part of a team, communicate clearly and constructively.
• Be on time for work, maintain a positive, fun-oriented attitude to your work, keep yourself, your uniform and your station sparkling clean at all times, strictly follow all uniform standards, know and ensure delivery of the Silver Diner Brand, maintain clean menus, notify management of any worn menus & replace them, perform any additional duties or tasks as reasonably assigned by managers.

Requirements

• Minimum 1-2 years experience in the restaurant or hospitality industry.
• Exceptional aptitude for Guest Service, Excellent communication skills, Contagiously friendly, outgoing & energetic, Organized, Sense of urgency, Able to multi-task, Able to think & act quickly while maintaining self-composure, Able to meet all schedule requirements.

Qualifications

• Must be of legal age to serve alcoholic beverages according to applicable state law.
• Able to continuously reach, bend, lift, carry, stoop and wipe, Able to tolerate proper use of cleaning & sanitizing products, Frequent hand washing.

Skills

None specifically listed in the job description.

Benefits

• Medical, dental, and vision insurance.
• 401K plan.
• Employee Assistance Program.
• Perks: Referral Bonus Program, Meal Discounts, Gym membership discounts, work shoe discounts and more!
• Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within.

Pay

Earn hourly wage plus tip pool!

Schedule

Full time and part time positions available. Weekends and holidays are required for this position.