Host/Hostess at MUMH Restaurant

Part-time seasonal role on event days with shifts starting most often in the late afternoon. Pay: $19.07/hour.

About the role

This Host position provides exceptional guest service while working collectively and cooperatively with other teammates in the Michelob Ultra Mountain House Restaurant at Ball Arena. Needed availability for Nuggets, Avalanche, and Mammoth games.

Responsibilities

• Greet and seat guests in a timely, efficient, and professional manner.
• Exhibit professional and courteous behavior at all times.
• Present a neat and tidy appearance while adhering to uniform standards.
• Communicate effectively with guests, all levels of management, and co-workers.
• Maintain the proper care of equipment and food & beverage items.
• Provide guests with personal service and attention to detail that will exceed their expectations.
• Work as a team with fellow associates and other service departments within the stadium.
• Demonstrate extensive knowledge of the food and beverage menu, specials, and services offered.
• Set up and maintain a clean, neat, and safe work area.
• Fulfill assigned opening and closing duties.
• Be knowledgeable of other food, beverage, and retail outlets within the stadium.
• Practice safe work habits, follow all safety policies and procedures, and complete company-wide safety training.
• Obtain and maintain a TEAM Coalition Alcohol Management certificate.

Requirements

• At least 18 years of age.
• High school diploma or equivalent; some college preferred.
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Ability to multitask in a fast-paced, team-oriented setting.
• Must be able to communicate in English to interact with guests.
• Ability to lift and transport items weighing 10–30 pounds, occasionally 50 pounds.
• Ability to work all events, including extended hours, nights, weekends, and holidays.
• Sufficient mobility to perform tasks including reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
• Two to three years of experience working in a fast-paced bar, high-end club, or restaurant.
• Ability to interact with co-workers to ensure compliance with company service standards.