Host | Downtown

About the role

Join Cactus Club Cafe's US expansion at our Miami, Florida location. As a Host, you'll be a key player in building our brand while advancing your career.

Responsibilities

• Welcome guests with a warm and welcoming approach
• Collaborate with the team to create memorable guest experiences
• Exceed guest expectations and deliver exceptional service
• Embody approachability, warmth, and genuine kindness

Requirements

• 1+ years of customer service experience in a fast-paced environment
• Highly motivated with excellent interpersonal skills
• Proven dedication to delivering exceptional guest experience
• Team mentality and a passion for customer service
• Openness to feedback and coaching opportunities

Qualifications

• Passion for hospitality and guest satisfaction
• Strong communication and problem-solving skills
• Ability to multitask and manage multiple priorities
• Positive attitude and willingness to learn

Skills

• Customer service skills
• Teamwork and collaboration
• Problem-solving abilities
• Positive attitude

Benefits

• Competitive compensation
• Health + Welfare benefits (dental, vision, EAP, life insurance)
• Unpaid flexible vacation
• Flexible scheduling
• Discounted shift meals
• In-house specialized service + culinary training programs
• Growth opportunities

Pay

Compensation details are competitive and commensurate with experience.

Schedule

Schedules are flexible and can vary based on business needs.

Benefits

• Unpaid flexible vacation
• Discounted shift meals
• In-house specialized service + culinary training programs
• Growth opportunities

Company Information

Cactus Club Cafe is an Equal Opportunity Employer. We are committed to offering reasonable accommodations to qualified job applicants and employees where required by applicable law.