Host/Cashier - Buffet (Part-Time)

Responsibilities

• Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.
• Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Familiar with restaurant food menu, including description, price, add-ons, and beverages.
• Gives cash refunds or Credit memorandums as directed by Supervisor/Manager.
• Greets and seats guests at tables according to guest preference and table availability.
• Captures and coordinates the flow of the restaurant.
• Assigns stations to servers and bus persons.
• Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.
• Affords assistance to wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.
• Resolves service issues according to established guidelines.
• Ensures dining and serving areas are set up and maintained according to standard.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Answers telephone in a professional manner.

Qualifications

• High School Diploma or GED equivalent required.
• Prior customer service experience in a fast-paced environment preferred.
• Previous cash handling experience a plus.
• Must have excellent guest service/communication skills.
• Ability to operate a P.O.S. System and/or adding machine and make change.
• Must have basic math skills, including the ability to add, subtract, multiply, and divide.
• Must be able to read, write, speak, and understand English.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.