Host / Cashier

JOB SUMMARY

To greet guests upon entrance to outlet, direct guests to appropriate seating and ensure guest satisfaction.

ESSENTIAL JOB FUNCTIONS

• Take reservations by phone and in person, providing helpful, accurate responses to inquiries.
• Ensure that tables are clean and set before seating guests and seating charts for station rotations are maintained.
• Tidy the service podium, keeping it organized, and maintain a supply inventory.
• Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
• Folding napkins for all meal periods throughout the day to maintain an adequate supply.
• Stocks and maintains service stations with the proper supplies before, during and after each shift.
• Assists servers in the delivery of orders and pre-busing tables.
• Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total satisfaction.

QUALIFICATIONS

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or in the process of being certified.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

PHYSICAL DEMANDS

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting thirty (30) pounds.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

BENEFITS

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO STATEMENT

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

ABOUT THE ROLE

Hilton Durham near Duke University Hotel with 196 Rooms Near downtown Durham and Duke University We’re 10 minutes from downtown Durham, and 18 miles from Raleigh-Durham Airport. Brightleaf Square and Duke University are both three miles away. We have a fitness center and a seasonal outdoor pool. Enjoy breakfast in our restaurant or dinner and drinks in our bar and lounge. Pets are welcome.