Jobs · Customer Service · New York

Host - Brasserie Boulud - New York

The Dinex Group - Daniel Boulud · New York, NY · 1 wk ago
Customer Service$19–$20/hrFull-time

Required Years of Experience

2 years

Job Details

After two decades of success on the UWS with his three restaurants across from Lincoln Center at 1900 Broadway, Daniel Boulud has decided to boldly combine the spaces into one spectacular dining destination, opening this fall. With over 10,000 square feet spanning two floors, the new restaurant will offer a multi-faceted, modern take on a classic French brasserie. Designed by David Rockwell’s Rockwell Group, it will feature a light and airy main dining room with an impressively large central bar, but also an intimate speakeasy and elegant private dining rooms. Open for breakfast, lunch and dinner, the restaurant will offer everything from morning coffee and croissants (to eat-in or take-out), to handcrafted late-night cocktails. Menus will reflect Boulud’s signature seasonal French cuisine showcasing the finest ingredients, with a bend towards casual everyday dining and a light twist on bistro favorites. Pre and post-theatre crowds will once again be able to enjoy Boulud’s express menus and seamless service as the perfect complement to their evening, now with even more space and an extra dose of French charm.

Key Responsibilities

  • Greet all guests with warmth, professionalism, and genuine hospitality
  • Manage seating using reservation platforms (e.g., Resy)
  • Cook up to 100+ guests per night
  • Coordinate table assignments to optimize service flow and guest experience
  • Maintain accurate waitlists and provide clear, timely communication to guests
  • Communicate effectively with management, Servers, and kitchen staff regarding seating and timing
  • Escort guests to tables and present menus in a polished manner
  • Handle guest concerns with professionalism and escalate when necessary
  • Maintain cleanliness and organization of the host stand, coat room and entrance area
  • Uphold all company standards for appearance, communication, and hospitality

Qualifications

  • Previous host or hospitality experience preferred, especially in a fine dining setting
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and remain composed in a fast-paced environment
  • Professional, polished demeanor with a guest-first mindset
  • Familiarity with reservation systems (Resy, or similar) is a plus
  • Flexible availability, including evenings, weekends, and holidays

Physical Requirements

  • Ability to stand for extended periods
  • Ability to move efficiently throughout the restaurant
  • Comfortable working in a high-volume environment

The Dinex Group LLC is an equal opportunity employer. The Dinex Group does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law.

Compensation Details

Compensation: Hourly ($19.00 - $20.00) plus tips

  • Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

  • Customer Service Orientation
  • Problem Solving Skills
  • Team Collaboration
  • Time Management
  • Adaptability
  • Attention to Cleanliness and Organization
  • Conflict Resolution
  • Ability to Work Under Pressure

Other jobs you might be interested in

French

Upscale Casual, Cafe, Bar / Lounge

Part of The Dinex Group, the Restaurant Group of Chef Daniel Boulud

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