Host, Big Meadows Lodge

About the role

Delaware North Parks and Resorts is hiring seasonal Hosts to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Host, you will be responsible for welcoming guests and managing the host station.

Responsibilities

• Review floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer restaurant telephone line during assigned hours of operation

Requirements

• Prior experience in a guest service environment preferred
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
• Ability to effectively communicate with guests and team members
• No high school diploma or GED required

Physical Requirements

• Ability to remain on feet for entire length of shift
• Ability to maneuver between tables and around corners
• Ability to lift and carry up to 35 pounds

Benefits

• Weekly pay
• Free shift meal for local team members, or free daily meals available for team members in employee housing
• Employee discounts - 30% off most items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
• Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi, and free daily meals available for individuals who reside 50-plus miles from their worksite
• Free rides to Luray for team members living in employee housing
• Shared fire pit area for use in the dorm area

Pay

$16.00 - $16.00 / hour. Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Schedule

Days, evenings, holidays, and weekends.