Host

Responsibilities

• Answer incoming telephone calls in a prompt and professional manner.
• Possess the knowledge of the POS system to ring sales.
• PRACTICES COMPLETE GUEST SERVICE BY greeting and welcoming guests.
• Possesses knowledge of food, beverages, and merchandise served.
• Able to properly set tables.
• Understands mechanics of service and can arrange tables for large parties.
• Maintains dining room, entrance (interior & exterior), restaurant throughout shift.
• Ensures that there are plenty of clean menus for service period.
• Appears and acts in a professional manner.
• Checks with manager to assure see if there are any large parties.
• Makes sure server is aware when they have a table.
• Maintain the cleanliness of the dining room, entrance, bathrooms and menus are kept clean throughout operations.
• EACH GUEST SHOULD BE GREETED UPON ENTRANCE AND THANKED AS THEY EXIT.
• ASSIST IN CLEANING AND RESETTING OF TABLES WHEN NECESSARY.
• PERFORMS ADDITIONAL RESPONSIBILITIES, ALTHOUGH NOT DETAILLED, AS REQUESTED BY A MANAGER AT ANY TIME.
• Maintain Merchandise Showcase as needed.

Qualifications

• Clean and neat appearance.
• Able to report to work as scheduled.
• PROCESS STRONG CUSTOMER SERVICE SKILLS, ABILITY TO WORK IN A FAST PACED TEAM ORIENTED ENVIRONMENT.
• MUST BE ABLE TO COMMUNICATE CLEARLY.
• Ability to stand for prolonged periods.
• Ability to lift up to 20 pounds occasionally.