Host

Essential Functions

• Greets guests with a smile and presents menus to guests as they are seated.
• Treats all guests in a manner to ensure their complete satisfaction.
• Always strives to exceed guests' expectations.
• Takes names on a waiting list.
• Runs the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Maintains restrooms throughout shift.
• Sweeps foyer and front entrance area frequently.
• Performs other duties as directed.

Competencies

• Customer Focus.
• Communication Proficiency.
• Organizational Skills.
• Stress Management/Composure.
• Multi-task oriented.