Host
About the role
Ensure that guests are given a warm welcome by Team OMB. Welcome guests upon arrival
Maintain a positive and friendly attitude to create a welcoming atmosphere
Manage the seating chart to ensure an efficient flow of guests and optimal table turnover
Keep track of guest wait list and assign tables as they become open
Communicate wait times and delays to guests
Assist guests with takeout orders, beer-to-go orders, and merchandise orders
Answer phone calls and inquiries regarding hours and service
Record and manage reservations for larger groups to maximize seating capacity
Communicate effectively with management, culinary team, and server to ensure a smooth dining experience
Provide exceptional customer service
Assist guests with special requests or accommodations
Maintain cleanliness and organization of host stand, menus, and dining area
Familiarize yourself with OMB’s menu and make recommendations
Promote ongoing promotions, events, or loyalty programs to guests
Qualifications
- Preferred service experience
- Positive attitude & outgoing demeanor
- Team-oriented
- Excellent communication and interpersonal skills
- Ability to handle stressful situations with composure
- Organizational skills
- Ability to multi-task
- Basic computer skills
Additional Requirements to Consider
- All candidates must pass a pre-employment/post offer background check.
- If we would like to move forward with the interview process, HR will contact you via phone or email.
- Positions are posted and maintained regularly.
Pay
$15 an hour
Schedule
N/A