Host
Studio C · Grand Rapids, MI · 3 wk ago
On-siteArt & CreativeFull-time
ESSENTIAL DUTIES and RESPONSIBILITIES
- Greet customers as they enter, and thank them as they leave
- Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables
- Pre-bus, clear tables, and wipe them down
- Wipe down menus
- Make sure that the host stand is stocked (crayons, kid menus, reservation forms, etc.)
- Set up the patio in the a.m./close down in the p.m. (seasonal)
- Run food and beverage when necessary
- Provide guests with accurate wait time estimates during busy periods
- Maintain a neat, organized front-of-house environment
- Seat guests and inform them of daily specials
- Assist with opening/closing tasks and side work as needed
- Learn food and beverage menu
- Rotate seating between different stations to ensure even workloads for waitstaff
- Answer phone calls, take reservations and “to-go” orders, and ensure all questions are answered
- Other duties as assigned by management
QUALIFICATIONS and/or EXPERIENCE
- 1+ years customer service experience preferred
- Certifications for Food Safety and alcohol management required
- Able to work within deadlines and under pressure
- Can thrive in a fast-paced environment
- Friendly, outgoing, and a team player
- Able to work nights, weekends, and holidays as required
- Able to be on your feet and active for 8 or more hours, climb stairs, lift up to 30lbs, and use basic cleaning equipment
BENEFITS/PERKS
- Flexible Schedules
- Paid Volunteer Time
- Medical, Dental, Vision Insurance
- Life, Long Term Disability, PTO and 401K - Must meet eligibility requirements
- Employee Assistance Program
- Free Movies and Discounted Food & Concessions
- A fun, friendly, and welcoming culture!