Host

Responsibilities

• Greet guests warmly with a smile, seat them promptly, and present clean menus in a friendly and hospitable manner.
• Take guest information while building an organized waitlist.
• Maintain organization of the floor chart. Keeping track of available tables and soon to be available.
• Maintain the cleanliness, organization, and appearance of the host area and menus.
• Answer phone calls and respond to guest inquiries about the menu, restaurant, or reservations.
• Fill to-go orders when applicable and assist with processing them efficiently.
• Absorb cleanliness in the restrooms throughout the shift, ensuring they are stocked and orderly.
• Assist in other areas of the restaurant as directed by management to ensure smooth operations.

Qualifications

• Prior experience in a customer service or hospitality role is a plus but not required.
• Up to date certifications required by state regulations.
• Strong interpersonal and communication skills, with a focus on delivering excellent guest service.
• Able to stay organized and manage multiple tasks in a fast-paced environment.
• Positive attitude and ability to remain calm and professional during busy times.
• Flexibility to work evenings, weekends, and holidays as required.