Host

About the role

A host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.

Responsibilities

• Greet customers as they enter the restaurant
• Take reservations or put customers on a waiting list
• Show customers to their seats
• Handle phone calls and customer queries about the restaurant and menu
• Assist various restaurant staff when necessary

Requirements

• High school diploma or its equivalent preferred
• Experience in food & beverage services
• Washington State food handlers permit preferred
• Mast 12 beverage service permit preferred
• Basic computer skills
• Excellent communication skills
• Accuracy in receiving instructions and making reports
• Basic computer proficiency with MS Office (Word, Excel, Powerpoint, etc.)
• Knowledgeable about applicable laws regarding the operation of hotels and restaurants
• Excellent organizational skills
• Gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment, and have a high-level attention to detail
• Ability to work independently and to partner with others to promote an environment of teamwork
• Results oriented with the ability to be flexible and work well under pressure
• Excellent interpersonal skills with strong written and verbal communication abilities
• Flexible schedule: weekends, holidays, AM, PM, overnight, and overtime when needed

Qualifications

• Must be at least 18 years old
• Must pass a background check
• Must be able to lift up to 25 pounds
• Must be able to stand for extended periods
• Must be able to work in a fast-paced environment

Skills

• Customer service skills
• Communication skills
• Organizational skills
• Attention to detail
• Teamwork skills

Benefits

• Lotte Certified Great Place to Work
• Competitive wages
• Medical, Dental, and Vision plans (Eligible upon employment)
• Retail Savings Plan (401k) with company matching
• Generous Paid Time Off (Vacation, Holiday, Personal, Sick)
• Public Transportation Discount (ORCA)
• Discounted Employee Parking
• Hotel Employee Rate Program
• Employee Recognition
• Learning and Development program