Host

Performance Expectations

• Greet and provide exceptional service to guests.
• Take guest reservations or put on waiting list, reflecting availability of the restaurant.
• Take guests to their seats and notify server.
• Answer phones in a courteous and timely manner.
• Possess knowledge of menus and applicable specials.
• Buss all tables removing soiled dishes after each course when requested by server.
• Assist food and beverage team members as situations arise.
• Respond appropriately to guest requests.
• Perform opening and closing procedures along with side work as assigned.
• Follow proper procedures regarding cash handling, following cash bank reconciliation and end of shift drop.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service