HOST

About the role

Komodo Las Vegas, a Groot Hospitality venue, seeks Hosts/Hostesses who embody a passion for hospitality and dedication to company values and customer service. This is a diverse environment offering opportunities for professional growth within a multicultural setting.

Responsibilities

• Attends all restaurant required meetings and trainings.
• Maintain regular attendance in compliance with Groot Hospitality standards.
• Full-time availability with flexibility to work a variable schedule, including evenings, holidays, and weekends.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
• Follow food safety and sanitary guidelines issued by the Health Department.
• Complete assigned side-work in allocated timeframe.
• Has complete knowledge of the floor plan, table numbers, and stations.
• Greet guests promptly and warmly with a smile, making eye contact.
• Knows and acknowledges all VIPs by name.
• Answers phones, keeps accurate count of waitlist and reservations.
• Collections and stores menus. Maintains the cleanliness and prevents damage to the menus.
• Monitors which tables are in use, available, and about to turnover.
• Is immediately aware when tables are reset and ready for guests. Checks for completeness of table settings.
• Keeps an accurate count of guests providing the kitchen and management with updates regularly.
• Frequently checks back with guests who are waiting in the bar area to be seated. Makes it evident to guests that they have not been forgotten and that tables are being prepared for them.
• When a guest is leaving, always thank them and use their name when able to.

Physical Requirements

• Erecting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to be mobile for a minimum of 6 hours on your feet.

Requirements

• High school diploma or equivalent preferred.
• Minimum of 1 year of experience.
• Fluent in English.
• Excellent communication skills.
• Ability to multi-task.
• Attention to detail, cleanliness, and safety.
• Patient and customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible and trustworthy.