Host

About the role

Ebbitt House, a sister concept of the historic Old Ebbitt Grill, is opening at Reston Station on the Silver Metro Line in summer 2026. We are currently assembling our opening team.

Responsibilities

• Greet every guest in a friendly manner as they enter the restaurant
• Check the host podium for complete setup of materials and supplies at the start and end of the shift
• Clean menu covers, replace old or worn menus, and distribute them to bars and dining rooms
• Escort guests to requested and/or prearranged tables
• Aid servers with duties such as resetting tables or fulfilling guest requests
• Answer the phone promptly with a friendly and cordial greeting
• Communicate with customers and vendors, relay incoming calls to the appropriate people, and take messages
• Actively listen patiently and politely to customer inquiries and complaints, providing specific and accurate information about the restaurant operation, directions to the restaurant, and menu information
• Direct customer complaints and other problematical calls to the appropriate people; answer inquiries about reservations, review reservations, review reservation book, and inform customers about seating availability and accurately record reservations
• Prepare menus and reservations for the arrangement of tables and chairs for large parties
• Aid and direct personnel in the arrangement of tables and chairs for large parties
• Bid all departing parties a closing salutation and “Thank You”
• Inspect bathrooms; clean and restock bathrooms with supplies as needed
• Check back at tables to ensure customer satisfaction and to work on customer relations

Requirements

• Excellent verbal and written communication skills
• Friendly, hardworking, and hospitality-driven with a commitment to excellence and top-tier service
• Problem solvers who can handle customer matters with courtesy, dignity, and respect
• Able to multitask effectively in a fast-paced environment
• Flexible availability to work mornings, late nights, weekends, holidays, and weekdays as needed

Qualifications

• High school diploma or equivalent
• Experience in a similar position preferred

Skills

• Customer service skills
• Communication skills
• Time management skills
• Problem-solving skills

Benefits

• Generous 401k with immediate participation and competitive match
• Restaurant discounts for you and 3 guests
• Meal discount of 50% off your shift meal
• Top health plan with access to medical, dental, vision, telemedicine, and wellness resources, plus reduced rates on various services
• Employee Assistance Program with legal, emotional, and financial support
• Access to digital Cognitive Behavioral Therapy and annual flu shots
• Financial assistance for employees in need
• Opportunities for rapid advancement
• Reward system for excellence and hard work
• Exclusive discounts with thousands of brands and services

Pay

Pay Range: $15 - $17 / hour

Schedule

Part-time, full-time, and on-call shifts available