Host

Responsibilities

• Ensure prompt, efficient, and friendly greeting and seating of guests.
• Coordinate organization, traffic flow, and cleanliness of the dining room.
• Aid in the training and development of new team members.
• Facilitate To-Go orders via Phone or Online Ordering and execute them in a timely manner.
• Handle cash and credit card transactions for all sales during the work shift.
• Maintain reservations, telephone, waiting list, and take-out procedures.
• Maintain a professional image and adhere to proper uniform standards.
• Monitor and serve alcohol in compliance with licensing authorities, Serve Safe Alcohol training, and Boston’s Pizza guidelines.
• Report any concerns to the Manager immediately.
• Engage in frequent guest contact and high visibility in the dining room.
• Attend to and serve guests according to high standards per Boston’s expectations.
• Involving a manager immediately when a negative guest experience is identified.
• Promote a smooth, even flow of the dining room as a top priority.
• Thank every guest for their patronage in a sincere manner.
• Maintain a high level of food and beverage knowledge and ensure all menu items are prepared according to Boston’s standards and expectations.
• Use standard recipes and methods to ensure consistency and efficiency for all menu items.
• Stay informed about and help implement ongoing and upcoming promotions.
• Ensure cleanliness of the inside and outside of the restaurant.
• Practice proper food safety measures, including controlling time and temperature, good personal hygiene, and preventing cross-contamination.
• Follow proper checklists and cleaning schedules to maintain a clean and safe dining environment.

Requirements

Must be eligible to work in the United States.

Qualifications

High school diploma or equivalent is preferred.

Skills

Excellent customer service skills.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.