Host

Responsibilities

• Ensure prompt, efficient, and friendly greeting and seating of guests.
• Coordinate the organization, traffic flow, and cleanliness of the dining room.
• Aid in the training and development of new team members.
• Facilitate To-Go orders via Phone or Online Ordering and execute them in a timely manner.
• Handle cash and credit card transactions for all transactions during the work shift.
• Maintain proper reservation, telephone, waiting list, and take-out procedures.
• Maintain a professional image and adhere to proper uniform standards.
• Monitor and serve alcohol in compliance with licensing authorities, Serve Safe Alcohol training, and Boston’s Pizza training guidelines.
• Report any concerns to the Manager immediately.
• Engage in frequent guest contact and high visibility in the dining room.
• Attend to and serve guests in accordance with high standards per Boston’s expectations.
• Involving a manager immediately when a negative guest experience is identified.
• Promote a smooth, even flow of the dining room.
• Thank every guest for their patronage in a sincere manner.
• Maintain a high level of food and beverage knowledge and ensure all menu items are prepared according to Boston’s standards and expectations.
• Use standard recipes and methods to ensure consistency and efficiency for all menu items.
• Stay informed about and help implement ongoing and upcoming promotions.
• Maintain a clean and safe dining environment.
• Practice proper food safety and adhere to health department expectations.
• Follow proper checklists and cleaning schedules.

Requirements

Must be eligible to work in the United States.

Qualifications

High school diploma or equivalent preferred.

Skills

Excellent customer service skills.

Benefits

N/A

Pay

N/A

Schedule

N/A