Host

Key Responsibilities

• Greet members and guests promptly with a friendly, professional demeanor
• Manage reservations and seating using reservation systems (e.g., ForeTees, OpenTable)
• Maintain accurate wait times and communicate delays clearly
• Escort guests to tables and present menus when appropriate
• Cook up table rotation and seating flow with servers and management
• Answer phone calls, assist with inquiries, and take reservations
• Maintain cleanliness and organization of the host stand and entry area
• Aid with special events, large parties, and member functions
• Handle guest concerns with professionalism and escalate when necessary

Qualifications

• Previous hospitality or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to stay organized and composed in a fast-paced environment
• Professional appearance and positive attitude
• Basic knowledge of reservation systems (or willingness to learn)
• Availability to work evenings, weekends, and holidays as needed

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 15 lbs (menus, small supplies)

Work Environment

• Fast-paced hospitality setting
• Frequent interaction with members, guests, and staff
• High standards of service and professionalism expected