Hospitality Technician

About the role

You will work as a Support Services Technician in multiple locations and departments, including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with other team members are essential to ensure continuity of service and foster a positive work environment.

This position is part of the patient care team and creates a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment. You will greet, communicate with, and assist visitors, staff, and patients in navigating the hospital.

Responsibilities

• Refer to the job description of the specific role being performed, including using the associated technology.
• Communicate effectively with hospital staff, visitors, and patients/residents to ensure high-level customer service and care.
• Assist visitors, staff, and patients in navigating the hospital to reach their destination.
• Complete special projects as assigned, with specific direction.

Requirements

• High School Diploma or Equivalent.
• 1 year of relevant experience in customer service or a related field.

Qualifications

Preferred:

• CRT-Basic Life Support (BLS) – AHA (American Heart Association) or CRT-Basic Life Support (BLS) – ARC (American Red Cross), with 90 days preferred for Patient Transport.
• CRT-Accredited Food Handler – ANSI National Accreditation Board (90 days preferred).
• CRT-Accredited Food Allergy Certificate – ANSI National Accreditation Board (90 days preferred).
• CRT-Accredited Food Protection Manager, CFP – ANSI National Accreditation Board (90 days preferred).

About the organization

As a team member at Corewell Health, you will play an essential role in delivering personalized healthcare to patients, members, and communities. Corewell Health is committed to cultivating and investing in its team members, fostering a collaborative, innovative culture with a shared mission to improve health, instill humanity, and inspire hope.

Benefits

• Comprehensive benefits package to meet financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Schedule

• Employment Type: Part-time
• Shift: Evening
• Weekly Scheduled Hours: 20
• Hours of Work: Variable
• Days Worked: Variable
• Weekend Frequency: Every other weekend

Primary location: Blodgett Hospital – 1840 Wealthy St SE, Grand Rapids.