Hospitality Specialist

Responsibilities

• Deliver an elevated concierge-level experience by greeting guests, responding promptly to requests, and ensuring all interactions reflect an elevated customer service approach
• Prepare and set up meeting rooms according to detailed specifications, including arranging furniture, audiovisual equipment, and providing hot and/or continental meals such as breakfasts, lunches, and catered meeting refreshments
• Conduct routine inspections of assigned floors to ensure all conference rooms, visiting office spaces, and pantry/kitchen areas are clean, well-maintained, and fully stocked with necessary supplies
• Absorb and maintain a professional and welcoming environment for guests and staff by ensuring visiting offices and temporary workspaces are organized, cleaned, and stocked daily
• Assist with miscellaneous service requests such as supply delivery, event setup, equipment needs, or other operational support tasks as assigned
• Provide flexibility in handling evolving and simultaneous priorities
• Utilize various software systems, scheduling tools (i.e., room booking systems) to manage tasks efficiently
• Provide coverage for occasional after-hours firm events, ensuring smooth setup, coordination, and breakdown as needed to support internal and client-facing functions

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in hospitality field
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Ability to work overtime as needed

Pay

The Compensation range for this role is up to $25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Schedule

Preferred Hours are 7:30a.m to 4:00p.m with a 30-minute lunch

About the Role

This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs.

Benefits

Opensity is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Opensity is Committed to Providing Reasonable Accommodations

We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity. Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law.