Hospitality Representative

Job Summary

Adhere to safety and sanitation policies.

Adhere to storage, handling and disposal of RMW, Hazmat, solid waste and linen.

Maintain and adhere to Environmental Service uniform and personal appearance standards at all time.

Report all hazards and unsafe work conditions.

Focus on patient experience and follow all patient experience standards.

Collaborate with leadership with recommendations for patient experience improvement.

Manage service recovery as needed.

Foster a culture of commitment to the HCA vision, mission, and values of the organization.

Participate in team and individual employee training.

Participate in training with senior housekeepers to further develop/advance within the industry.

Qualifications

• Adhere to safety and sanitation policies.
• Adhere to storage, handling and disposal of RMW, Hazmat, solid waste and linen.
• Maintain and adhere to Environmental Service uniform and personal appearance standards at all time.
• Report all hazards and unsafe work conditions.
• Focus on patient experience and follow all patient experience standards.
• Collaborate with leadership with recommendations for patient experience improvement.
• Manage service recovery as needed.
• Foster a culture of commitment to the HCA vision, mission, and values of the organization.
• Participate in team and individual employee training.
• Participate in training with senior housekeepers to further develop/advance within the industry.

What you will need

Pinewood Springs is a joint venture mental health and wellness hospital operated by HCA Healthcare’s Tristar Health and Maury Regional Medical Center. The hospital serves the mental health needs of both adolescent and adult patients. A broad range of inpatient and outpatient services are offered to treat individuals with mood, thought, and co–occurring disorders within a supportive and therapeutic environment.

Pinewood Springs, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Note: Eligibility for benefits may vary by location and position.

About the Organization

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019).

In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."

- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

Equal Opportunity Employer

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.